Frequently asked question
We’re a small but dedicated team, and we do our best to respond to all inquiries as quickly as possible. The best way to reach us is via email, and we’ll get back to you as soon as we can! Please note holiday hours may vary.
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Our mask is formulated for most skin types, especially normal, combination, and oily skin. If you have sensitive skin, we recommend doing a patch test first due to the warming sensation.
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Yes; a warming or tingling is normal and temporary—it’s part of the active experience. Redness may occur but should fade shortly after 2 hours. Always patch test first if unsure.
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Use 1–2 times per week. Start with shorter durations (5–7 minutes) and build up as your skin acclimates to the heat.
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The heat comes from Vanillyl Butyl Ether, a warming agent derived from vanillin. It boosts circulation and gives skin that post-facial glow.
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We always recommend consulting your doctor during pregnancy or breastfeeding. While our ingredients are gentle and plant-forward, everyone’s body is different.
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Technically yes; we have the sriracha hot face mask. However, we also currently offer E-Gift Cards!
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Yes! We never test on animals. Our products are cruelty-free and made with conscious ingredients.
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Our products are proudly made in California, using high-quality, globally sourced ingredients.
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Nope—just the inspiration! The warming effect mimics the spice, but it's powered by skin-safe actives, not food-grade peppers.
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Yes, our current formulation is 100% vegan.
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Absolutely. Use the mask on clean skin, rinse, and follow up with your regular moisturizer or serum. Avoid combining it with other actives (like retinol or AHAs) on the same day to prevent over-sensitizing your skin.